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Ticketing System for the Department for Business and Trade | UKGovscan

ENDEDProcurement notice · Department for International TradeRef ocds-b5fd17-7e479914-3c00-48d0-8c08-cfdef3edcc0b

Ticketing System for the Department for Business and Trade

Save Track Track buyer

Published

15 Jan 2024

Awarded

19 Dec 2023

Started

22 Nov 2023

Ended

21 Nov 2024

Total Awarded

£150,336

Contract Term

12 months

22 Nov 2023 – 21 Nov 2024

Supplier

Zendesk Inc

Procurement

Call-off from a framework agreement

Selective — suppliers are shortlisted first

Source

Contracts Finder

View original notice

Description

The Department for Business and Trade have acquired a ticketing system for 12 months to manage enquiries across the department and Export Support Services.

Buyer

Organisation: Department for International Trade
Buyer ID: GB-CFS-172674
Local Authority Code: –
Address: Old Admiralty Building, Whitehall, London, SW1A 2DY, England

Supplier

Supplier	Identifier	Award Value	Cross-References
Zendesk Inc	-	£150,336	-

Key Dates

Published: 15 January 2024
Tender Open: -
Tender Deadline: 20 November 2023
Award Date: 19 December 2023
Contract Start: 22 November 2023
Contract End: 21 November 2024

Procurement Details

Method: Selective — suppliers are shortlisted first
Method Details: Call-off from a framework agreement
Route to market: Bought through a framework
Main category: Services
Category: –
Delivery location: London
Buyer Reference: tender_395949/1300737
CPV Codes: 48800000 – Information systems and servers

Tender Documents

Awarded contract notice on Contracts Finder → — Award notice
Redacted signed contract →

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