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Netcall Tenant Hub — Newcastle City Council | UKGovscan

ENDEDProcurement notice · Newcastle City CouncilRef ocds-b5fd17-760b8cd7-1669-4225-bb56-fb2ee48fccb6

Netcall Tenant Hub

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Published

11 Jul 2024

Awarded

11 Jul 2024

Started

12 Jul 2024

Ended

11 Jul 2025

Total Awarded

£124,280

Published Estimate

£124,280 – £1,242,801

Contract Term

12 months

12 Jul 2024 – 11 Jul 2025

Supplier

NETCALL UK LIMITED

Company 01888629

Procurement

Single tender action (below threshold)

Direct award — no competition

Source

Contracts Finder

View original notice

Description

Provision of Netcall Tenant Hub to support YHN Housing moving back in house. Tenant Hub from Netcall which is part of the low code solution that we already have procured. This solution will be used for contact management (CRM) within the contact centre and also within repairs service to manage repairs, voids and construction jobs

Buyer

Organisation: Newcastle City Council
Buyer ID: GB-LAE-NET
Local Authority Code: –
Address: Civic Centre, NEWCASTLE-UPON-TYNE, NE18QH, England

Supplier

Supplier	Identifier	Award Value	Cross-References
NETCALL UK LIMITED	01888629	£124,280	-

Government spending data: This supplier has received £639,721 in 22 payments (over £25k) from Department of Health and Social Care, Forestry Commission, Department for Transport, Humberside Police, Nottinghamshire Police and 2 more public bodies (2013-06-24 to 2021-06-01). View full payment history →

Key Dates

Published: 11 July 2024
Tender Open: -
Tender Deadline: 11 July 2024
Award Date: 11 July 2024
Contract Start: 12 July 2024
Contract End: 11 July 2025

Procurement Details

Method: Direct award — no competition
Method Details: Single tender action (below threshold)
Route to market: Direct award
Main category: Services
Category: –
Delivery location: North East
Buyer Reference: 008673
CPV Codes: 30000000 – Office and computing machinery, equipment and supplies except furniture and software packages

Tender Documents

Awarded contract notice on Contracts Finder → — Award notice

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