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The Authority are looking for an Visitor and Customer Tracking Research Services company to fulfil and agree to the following requirements.
Lee Valley Regional Park Authority' objectives are:
⢠To measure customer/visitor satisfaction levels and profile visitors across venues and parklands randomly throughout the year
⢠To monitor customer feedback, positive or negative, on topics customers may have raised, thus highlighting areas of concern at an early stage.
⢠Identify any issues or areas of improvement that customers have with any of our facilities or services
⢠Provide summary reporting of research findings to operational managers
Additional information: Is a Recurrent Procurement Type? : No
No supplier information available.