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The LSB are a legal oversight regulator conducting early market engagement to inform an urgent procurement for technology efficiency and digital workplace transformation services.
This EME seeks indicative pricing and capability information to support business case approval and enable a swift procurement process.
Our Context:
We are an oversight regulator experiencing significant workload growth while organisational size remains static. We need to urgently improve operational efficiency to free up capacity and enable our existing workforce to meet increased demands effectively. Senior leadership is committed to rapid transformation with a strong mandate for efficiency improvements.
What We Need:
A supplier to deliver transformational change across five key objectives:
Transform Statutory Decisions processes (Priority #1) - modernise workflows, improve efficiency, reduce cycle times
Drive productivity & cultural change - build widespread engagement, streamline decision-making, modernise workplace practices
Improve employee experience - overhaul internal communications, redesign onboarding, enhance digital workplace
Ensure compliance - maintain GDPR and information security standards
Build retention through skills - provide transferable digital workplace skills and development opportunities
Timeline:
EME responses due: 1 week from publication - 15 December 2025
Work must commence: January 2026
Formal procurement may launch within 2 weeks of EME responses (subject to budget approval)
What We're Asking For:
Maximum 3-page response covering:
Indicative pricing for discovery, strategy/implementation, and change management
ONE relevant case study (public sector preferred)
Compliance credentials checklist (ISO 27001, Cyber Essentials Plus, GDPR, etc.)
Confirmation of January 2026 availability
Important: This is market testing only. Proceeding to formal ITT is subject to budget approval and resource availability. We may not issue an ITT, may delay, or modify scope. This creates no obligation on either party.
Key Requirements:
Public sector digital transformation experience essential
Proven change management methodology
Experience with statutory/regulatory processes desirable
Must work within risk-averse, legally compliant environments
Quick mobilisation capability for January start
Responses will inform our budget planning, procurement approach, and scope refinement for any formal tender.
Please send responses to …@legalservicesboard.org.uk
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No supplier information available.