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This is a Transparency Notice publication to extend original Contract for Omni Channel Contact Centre Software under 24 month optional extension available.
This notice replaces previous published awarded contract notice:
The original procurement was undertaken through the Crown Commercial Service Framework - G-Cloud 11 (RM1557.11)
Total maximum award value is the maximum of all charges including all optional extensions. This value modification has been completed in compliance with regulation 72 (a) of the Public Contracts Regulations 2015.
CQC Reference: CQC ICTC 801
Updated 13.03.23 - files uploaded as links have been removed and replaced as attachments to this notice.
| Supplier | Identifier | Award Value | Cross-References |
|---|---|---|---|
| Puzzel Limited | 04124967 | £1,648,627 | - |
Government spending data: This supplier has received £1,651,179 in 18 payments (over £25k) from Ofsted, NHS England (2020-10-31 to 2025-10-21). View full payment history →