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Conversational AI Assistant Platform — South Tyneside Council | UKGovscan

IN DELIVERYProcurement notice · South Tyneside CouncilRef ocds-b5fd17-665408f7-3e6e-4c6f-b2aa-675497828cb4

Conversational AI Assistant Platform

Save Track Track buyer

Published

10 Feb 2026

Awarded

23 Jan 2026

In delivery

now

Expires

25 Jan 2028

Total Awarded

£49,404

Contract Term

2 years

26 Jan 2026 – 25 Jan 2028

Supplier

EBI Solutions Limited

Company 04217074

Procurement

Call-off from a framework agreement

Selective — suppliers are shortlisted first

Source

Contracts Finder

View original notice

Description

website AI assistant and telephone AI assistant

Additional information: G Cloud 14 call off

Buyer

Organisation: South Tyneside Council
Buyer ID: GB-SRS-sid4gov.cabinetoffice.gov.uk/BpB93Ch9
Local Authority Code: E08000023
Address: Town Hall, SOUTH SHIELDS, NE332RL, England

Supplier

Supplier	Identifier	Award Value	Cross-References
EBI Solutions Limited	04217074	£49,404	-

Key Dates

Published: 10 February 2026
Tender Open: -
Tender Deadline: 25 January 2026
Award Date: 23 January 2026
Contract Start: 26 January 2026
Contract End: 25 January 2028

Procurement Details

Method: Selective — suppliers are shortlisted first
Method Details: Call-off from a framework agreement
Route to market: Bought through a framework
Main category: Goods
Category: –
Buyer Reference: I8977
CPV Codes: 48000000 – Software package and information systems

Tender Documents

Awarded contract notice on Contracts Finder → — Award notice

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