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TMHS079 Independent Advisor - Customer Scrutiny Panel Reviews — M H S Homes Ltd | UKGovscan

ENDEDTender notice · M H S Homes LtdRef ocds-b5fd17-60c5e58f-333c-4b70-8af7-4dfa0c11183e

TMHS079 Independent Advisor - Customer Scrutiny Panel Reviews

Save Track Track buyer

Published

6 Feb 2019

Started

1 Apr 2019

Ended

31 Mar 2022

Contract Value

£140,000

Contract Term

3 years

1 Apr 2019 – 31 Mar 2022

Procurement

Open procedure (below threshold)

Source

Contracts Finder

View original notice

Description

We wish to put in place an Advisor to support the Customer Scrutiny Panel in its review of mhs homes services to fulfil its aims.

The Advisor will support and assist the CSP to:

examine how customer expectations are identified and met
review if internal systems and processes are effective
consider whether performance is being well managed and value for money is being achieved
consider service improvement plans are realistic and appropriate
identify areas of good practice
undertake mystery shopping, one-to-one interviews, focus groups, reality checks and resident consultation https://mhshomes.esourcingportal.com/participant_public_ojeu.cfm?recordID=4

Buyer

Organisation: M H S Homes Ltd
Buyer ID: GB-SRS-sid4gov.cabinetoffice.gov.uk/V7UY3mcP
Local Authority Code: –
Address: Broadside, Leviathan Way, CHATHAM, me44ll, England
Website: https://mhshomes.esourcingportal.com/participant_public_ojeu.cfm?recordID=4

Suppliers

No supplier information available.

Key Dates

Published: 6 February 2019
Tender Open: -
Tender Deadline: 6 March 2019
Award Date: -
Contract Start: 1 April 2019
Contract End: 31 March 2022

Procurement Details

Method: Open — any supplier may bid
Method Details: Open procedure (below threshold)
Route to market: Open competition
Main category: Goods
Category: –
Delivery location: South East
Buyer Reference: TMHS079 Independent Advisor - Customer Scrutiny Panel Reviews
CPV Codes: 72225000 – System quality assurance assessment and review services

Tender Documents

Opportunity notice on Contracts Finder → — Tender notice
Tender notice →

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