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The overall aim of the passenger complaints satisfaction survey is to gain insight into passengers' experiences with the complaints handling procedures of TOCs including compliance with key aspects of the ORR Complaints Code of Practice.
| Supplier | Identifier | Award Value | Cross-References |
|---|---|---|---|
| M·E·L Research Ltd | 03000946 | £108,284 | MP LINK Debbie Abrahams— Employment and earnings |
Government spending data: This supplier has received £584,699 in 48 payments (over £25k) from Greater Manchester Combined Authority, ORR, North Wales Police, Lancashire Constabulary, NHS England and 4 more public bodies (2015-02-03 to 2026-01-27). View full payment history →