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Digital Customer Engagement Services — H M Revenue & Customs | UKGovscan

ENDEDProcurement notice · H M Revenue & CustomsRef ocds-b5fd17-5c4c47ea-9c78-4246-9c9f-393b437e9c56

Digital Customer Engagement Services

Save Track Track buyer

Published

14 Jul 2020

Awarded

24 Jun 2020

Started

1 Jul 2020

Ended

30 Jun 2021

Total Awarded

£216,192

Contract Term

12 months

1 Jul 2020 – 30 Jun 2021

Supplier

Granicus, LLC

Procurement

Call-off from a framework agreement

Selective — suppliers are shortlisted first

Source

Contracts Finder

View original notice

Description

GovDelivery Communications Cloud - Professional Package service used to issue emails to customers on behalf of HMRC - this includes SA reminders and is also used to communicate with customers about key events.

Buyer

Organisation: H M Revenue & Customs
Buyer ID: GB-GOR-D25
Local Authority Code: –
Address: Plaza Towers, Telford, TF3 4NT, England

Supplier

Supplier	Identifier	Award Value	Cross-References
Granicus, LLC	-	£216,192	-

Key Dates

Published: 14 July 2020
Tender Open: -
Tender Deadline: 30 June 2020
Award Date: 24 June 2020
Contract Start: 1 July 2020
Contract End: 30 June 2021

Procurement Details

Method: Selective — suppliers are shortlisted first
Method Details: Call-off from a framework agreement
Route to market: Bought through a framework
Main category: Services
Category: –
Buyer Reference: SR362069071
CPV Codes: 48000000 – Software package and information systems

Tender Documents

Awarded contract notice on Contracts Finder → — Award notice

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