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Cambridge City Council is looking for a consultant to review the City Council's Repairs and Maintenance AccuServ system with the objective of transitioning to a new system that comprehensively addresses key areas in housing stock management, enhancing efficiency, compliance, and resident satisfaction.
Requirements for the project:
⢠Conduct a comprehensive review of the existing Repairs and Maintenance AccuServ system.
⢠Identify any deficiencies in the system and perform a gap analysis. If the analysis indicates inadequacies, proceed with the following steps:
Market Research:
⢠Research the market to identify alternative operating systems and solutions. We have already undertaken a PIN to the open market supported with questions for the Council's key requirements.
⢠Assess each option based on its ability to address the identified challenges.
Option Appraisal:
⢠Provide an option appraisal report comparing the current system with the identified alternatives.
⢠Recommend the most suitable option based on cost-effectiveness, functionality, and alignment with the City Council's objectives.
Business Case Development:
⢠Design a comprehensive business case for the selected option, outlining any capital investment costs, expected benefits, and return on investment.
⢠Where applicable, present the business case to relevant stakeholders for approval.
Tender Process:
⢠Develop a comprehensive specification document reflecting the requirements for the new system.
⢠Manage the tender process with Cambridge City Council procurement team and support the Council in supplier selection and evaluation.
Communication
⢠Consultant to hold appropriate update meetings with client lead monthly/fortnightly/weekly dependent on the level of activity.
No supplier information available.