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IVR tuning will ensure that IVR continues to be effective as possible, particularly in relation to speech recognition accuracy to authenticate customers.
IVR optimisation ensures that the IVR process from beginning to end is operating optimally including all voice interactive modules and general DTMF menu options.
| Supplier | Identifier | Award Value | Cross-References |
|---|---|---|---|
| SABIO LTD | 03644452 | £43,400 | - |
Government spending data: This supplier has received £5,762,753 in 58 payments (over £25k) from Department for Work and Pensions, Greater Manchester Police, London Ambulance Service NHS Trust, Devon & Cornwall Police, South Yorkshire Police (2021-01-21 to 2026-06-30). View full payment history →