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Qualitative research is to deepen Ofcom's understanding of customers' real world experiences of parcel deliveries and interactions with parcel operators, with a particular focus on those with additional or access needs and those who have contacted or complained to an operator.
| Supplier | Identifier | Award Value | Cross-References |
|---|---|---|---|
| Navigator Insight (Formally Blue Marble Research) | - | £70,680 | - |