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Enhanced Information Service for Emergency Calls (EISEC) or caller line identification (CLI) enables fire control room operators to confirm the caller's location swiftly. This is a critical first step in the call handling process, since the line could be 'cut', leaving the location unknown. EISEC technology provided by call handling agencies allows the billing address of the phone from which emergency calls are being made to be displayed to the control room operator. This speeds up the information process. This technology can also be used to locate the whereabouts of mobile phone callers, identifying the cell network from which they are calling.
Additional information:
Provides Location of caller on emergency lines
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