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Leadership Academy Support Ticketing Platform — NHS England and NHS Improvement | UKGovscan

ENDEDProcurement notice · NHS England and NHS ImprovementRef ocds-b5fd17-347dc8ff-b49d-4dbf-99e8-8524d435d91e

Leadership Academy Support Ticketing Platform

Save Track Track buyer

Published

3 Jan 2023

Awarded

9 Jan 2023

Started

5 Jan 2023

Ended

4 Jan 2024

Total Awarded

£60,000

Notice amended: £51,831 → £60,000

Contract Term

12 months

5 Jan 2023 – 4 Jan 2024

Supplier

HelpScout

Procurement

Open procedure (below threshold)

Source

Contracts Finder

View original notice

Description

A web-based incident/ticket management system to handle support tickets for Leadership Academy programmes & offers.

Buyer

Organisation: NHS England and NHS Improvement
Buyer ID: GB-CFS-216457
Local Authority Code: –
Address: Wellington House, London, SE1 8UG, United Kingdom

Supplier

Supplier	Identifier	Award Value	Cross-References
HelpScout	-	£60,000	-

Key Dates

Published: 3 January 2023
Tender Open: -
Tender Deadline: 13 December 2022
Award Date: 9 January 2023
Contract Start: 5 January 2023
Contract End: 4 January 2024

Procurement Details

Method: Open — any supplier may bid
Method Details: Open procedure (below threshold)
Route to market: Open competition
Main category: Services
Category: –
Buyer Reference: CF-1254300D0O000000rwimUAA
CPV Codes: 72253000 – Helpdesk and support services

Tender Documents

Awarded contract notice on Contracts Finder → — Award notice
PO Version Provision of Services →
Awarded contract notice on Contracts Finder → — Award notice
PO Version Provision of Services →

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