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This ITT is for qualitative research with household water customers.
Objectives:
The objectives of the research are to understand:
⢠Customers' expectations of water and wastewater companies in relation to specific areas of customer service and support.
⢠Customer views on what principles the new licence condition should include.
⢠Customer views on the guidance proposed to support the interpretation of the licence condition - for example, specific questions on the expectations within the guidance.
⢠The range and diversity of views that customers have in relation to this (including any differences in views between groups of customers).
| Supplier | Identifier | Award Value | Cross-References |
|---|---|---|---|
| WALNUT UNLIMITED LTD | 01317137 | £69,950 | - |
Government spending data: This supplier has received £1,314,129 in 55 payments (over £25k) from Home Office, CMA, Ofwat, Greater London Authority, Met Office and 4 more public bodies (2017-03-13 to 2026-01-28). View full payment history →