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Future Contact Solution — HM Land Registry | UKGovscan

AWARDEDProcurement notice · HM Land RegistryRef ocds-b5fd17-2fbd44d0-a4aa-45dc-bb51-66267e5bae5a

Future Contact Solution

Save Track Track buyer

Published

17 Jun 2026

Awarded

8 Jun 2026

Starts

15 Jun 2027

Ends

14 Jun 2030

Total Awarded

£2,361,950

Published Estimate

£2,361,950 – £6,000,000

Contract Term

3 years

15 Jun 2027 – 14 Jun 2030

Supplier

Route 101 Limited

Procurement

Call-off from a framework agreement

Selective — suppliers are shortlisted first

Source

Contracts Finder

View original notice

Description

Contact Centre Technology. Inbound and outbound contact centre delivery and management including ongoing support and maintenance

Buyer

Organisation: HM Land Registry
Buyer ID: GB-CFS-335658
Local Authority Code: –
Address: Pheonix Way, Swansea, SA7 9QF, GB

Supplier

Supplier	Identifier	Award Value	Cross-References
Route 101 Limited	-	£2,361,950	-

Key Dates

Published: 17 June 2026
Tender Open: -
Tender Deadline: 27 February 2026
Award Date: 8 June 2026
Contract Start: 15 June 2027
Contract End: 14 June 2030

Procurement Details

Method: Selective — suppliers are shortlisted first
Method Details: Call-off from a framework agreement
Route to market: Bought through a framework
Main category: Services
Category: –
Buyer Reference: CF-0012500D1t000000oonVEAQ
CPV Codes: 72000000 – IT services: consulting, software development, Internet and support

Tender Documents

Awarded contract notice on Contracts Finder → — Award notice

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