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AT1366 - Automated Collection of Council Debt — Luton Council | UKGovscan

IN DELIVERYProcurement notice · Luton CouncilRef ocds-b5fd17-27e0d91c-f682-477d-b345-4924c01ca36e

AT1366 - Automated Collection of Council Debt

Save Track Track buyer

Published

13 Nov 2025

Awarded

13 Nov 2025

In delivery

now

Expires

5 Oct 2027

Total Awarded

£84,704

Contract Term

22 months

2 Dec 2025 – 5 Oct 2027

Supplier

Voicescape Limited

Company 10440336

Procurement

Direct award

Source

Contracts Finder

View original notice

Description

G-Could Contract Award to Voicescape Limited

Use of an automated resident engagement platform for the purpose of collecting revenues and increasing collection rates for all elements of the Revenues and Benefits division of LBC which is a statutory service, any income received helps to fund other services within the Local Authority.

Buyer

Organisation: Luton Council
Buyer ID: GB-CFS-107313
Local Authority Code: E06000032
Address: Town Hall, George Street, Luton, LU1 2BQ, England
Website: http://www.luton.gov.uk

Supplier

Supplier	Identifier	Award Value	Cross-References
Voicescape Limited	10440336	£84,704	-

Key Dates

Published: 13 November 2025
Tender Open: -
Tender Deadline: 14 October 2025
Award Date: 13 November 2025
Contract Start: 2 December 2025
Contract End: 5 October 2027

Procurement Details

Method: Direct award — no competition
Method Details: Direct award
Route to market: Direct award
Main category: Services
Category: –
Buyer Reference: LUTON001-DN791147-18857806
CPV Codes: 48000000 – Software package and information systems

Tender Documents

Awarded contract notice on Contracts Finder → — Award notice

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