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North Yorkshire Council are seeking the provision and implementation of a Customer Engagement Platform, and integrated Contact Centre as a Service covering a range of functional areas. The Council are also seeking hosting, support, and maintenance.
Call-off from CCS Framework Agreement RM6285 Back Office Software 2.
Optional extension period: 8 October 2030 - 7 October 2035.
| Supplier | Identifier | Award Value | Cross-References |
|---|---|---|---|
| Netcall Technology Limited | 02831215 | £7,500,000 | - |
Government spending data: This supplier has received £4,146,554 in 97 payments (over £25k) from Royal Cornwall Hospitals NHS Trust, Plymouth Hospitals NHS Trust, United Lincolnshire Hospitals NHS Trust, Maidstone and Tunbridge Wells NHS Trust, Guy's and St Thomas' NHS FT and 17 more public bodies (2020-11-23 to 2026-03-31). View full payment history →