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Analysis of current call data and the development of a more efficient Interactive Voice Recognition (IVR) solution that uses natural speech technology to predict caller intent and route calls to the most relevant self-service platform on the terms and conditions set out in this Contract.
| Supplier | Identifier | Award Value | Cross-References |
|---|---|---|---|
| Mazaru Ltd | 02332590 | £47,800 | - |
Government spending data: This supplier has received £334,590 in 9 payments (over £25k) from HMRC, Department for Education, West Mercia Police, Department for Transport (2017-06-01 to 2026-04-02). View full payment history →