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Provision of Specialist digital transformation services.
⢠Service Architect for all ESN Service and Products: To govern the design across the build and test activities ensuring they meet the enterprise-wide architectural model
⢠To act as a point of expertise on all service capabili-ties and promote industry best practice across all suppliers
⢠To define the end state enterprise-wide service solu-tion within the parameters of the contractual and programme objectives.
Quality assurance of Service Readiness across all products released by the ESN Programme:
⢠Building and maintaining a Service Acceptance Checklist for every product
⢠Regularly meeting with the various suppliers and Home Office teams to ensure they are on track to meet the required criteria by gate 5 (go-live)
⢠Where any tasks or criteria are not going to be achieved, engaging the appropriate teams and peo-ple to ensure the risk is known and where possible mitigated
⢠Designing and following a Service Transition Plan for every product.
⢠Assist with Operational Acceptance Testing and User Acceptance Testing - ensuring the Service Management elements are appropriately represented.
| Supplier | Identifier | Award Value | Cross-References |
|---|---|---|---|
| RAINMAKER PEOPLE LTD | 03800864 | £1,000,000 | - |