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HMRC wants to signpost and refer customers suffering with mental health problems to a suitable Voluntary and community organisation able to give specialist mental health support.
1) Service is a referral service available 24/7 through either warm handover from HMRC advisor in office hours or signposted for IVR messaging out of office hours. There will also be route in from successful VCS organisation into HMRC for tax advice and resolution for any customers with mental health barriers.
| Supplier | Identifier | Award Value | Cross-References |
|---|---|---|---|
| Samaritans | OSCR: SC040604 Companies House: 00757372 | £375,000 | - |
Government spending data: This supplier has received £7,729,232 in 92 payments (over £25k) from Department of Health and Social Care, HMPPS, Welsh Government, Sussex Police, Bedfordshire Police and 3 more public bodies (2013-10-02 to 2026-03-18). View full payment history →