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The provision of a Contact-Centre-as-a-Service (CCaaS) platform, specifically Amazon Connect, to facilitate inbound and outbound public sector telephony, interactive voice response (IVR) routing, and the secure storage of call recordings and transcripts.
| Supplier | Identifier | Award Value | Cross-References |
|---|---|---|---|
| Alscient Limited | 07252017 | £300,000 | - |
Government spending data: This supplier has received £25,296 in 6 payments (over £25k) from Guy's and St Thomas' NHS FT (2024-02-02 to 2025-12-05). View full payment history →