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Rooftop Housing Association Limited (Rooftop) is seeking a Provider with an excellent track record of providing a high standard call handling service for 12 months with an option to extend .
The Provider shall provide an out of hours emergency telephone call handling service for residents of Rooftop. The services will relate to emergency responsive repairs and anti-social behaviour.
The Provider will be responsible for logging calls appropriately, as per Rooftop's guidelines and procedures. Rooftop has a dedicated in-house team taking these calls from Mon-Fri - 8am -16:30pm therefore the Service Provider will receive and prioritise calls during out of hours.
This is an early engagement notice. If a Provider is interested in the above, please email …@rooftopgroup.org.
No supplier information available.