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One or more suppliers on this contract have also made political donations. See supplier details below.
Our Contact Division (Single Service Centre - SSC) within National Operations, provides rapid and scalable contact services across a range of channels (e.g., digital and telephony) to enable contact tracing, advice, and guidance, booking and ordering, compliance with regulations, routing to partners, and disease notification.
The current operating model was developed at a time of national crisis and as we continue to deliver on our goals and strategic priorities our operating model needs to evolve to support these. This review will align and create a vision to outline how we will prepare, respond, and build a redesigned operating model within contact centres and across the division, underpinning the UKHSA strategic plan, as well as outlining the approach to drive change to improve the way we operate.
| Supplier | Identifier | Award Value | Cross-References |
|---|---|---|---|
| KPMG LLP | OC301540 | £97,500 | DONOR£1.98M across 117 donations To: Conservative and Unionist Party, Labour Party, Liberal Democrats FORMER MP Mr Charles Clarke— Employment and earnings (former) Sir Oliver Letwin— Donations and other support (including loans) for activities as an MP (former) Mr Stephen Dorrell— Employment and earnings (former) |
Government spending data: This supplier has received £875,848,151 in 16,340 payments (over £25k) from Ministry of Defence, Department for Transport, NHS England, Cabinet Office, Department of Health and Social Care and 71 more public bodies (2010-04-01 to 2026-08-27). View full payment history →