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Debt Resolution Services - Communication software, data analytics and the further… | UKGovscan

IN DELIVERYProcurement notice · LONDON BOROUGH OF NEWHAMRef ocds-b5fd17-03eb21ea-a6e1-4485-a451-f84ff07090e7

Debt Resolution Services - Communication software, data analytics and the further development of A.I. automations

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Published

19 Jun 2026

Awarded

16 Jun 2026

In delivery

now

Expires

30 Jun 2027

Total Awarded

£140,000

Contract Term

12 months

18 Jun 2026 – 30 Jun 2027

Supplier

Telsolutions Ltd

Company 05076948

Procurement

Call-off from a framework agreement

Selective — suppliers are shortlisted first

Source

Contracts Finder

View original notice

Description

The provision of cloud-based communication software, data analytics and the continuing development of A.I. automations used by oneSource Debt Recovery Services (OSDRS) to maximise the collection of debt owed to the Council. The software provides the functionality of the OSDRS customer-facing website enforcement.onesource.co.uk and supports the operation of the customer call-centre.

Award via GCA LVPS Framework RM6237

Buyer

Organisation: LONDON BOROUGH OF NEWHAM
Buyer ID: GB-LAE-NWM
Local Authority Code: E09000025
Address: Newham Dockside, Building 1000, LONDON, E162QU, England

Supplier

Supplier	Identifier	Award Value	Cross-References
Telsolutions Ltd	05076948	£140,000	-

Key Dates

Published: 19 June 2026
Tender Open: -
Tender Deadline: 14 May 2026
Award Date: 16 June 2026
Contract Start: 18 June 2026
Contract End: 30 June 2027

Procurement Details

Method: Selective — suppliers are shortlisted first
Method Details: Call-off from a framework agreement
Route to market: Bought through a framework
Main category: Services
Category: –
Buyer Reference: 21872
CPV Codes: 48000000 – Software package and information systems

Tender Documents

Awarded contract notice on Contracts Finder → — Award notice

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