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The NHS App is at the forefront of transforming how patients and the public engage with health and care services - improving access and convenience; easing pressure on frontline staff; and empowering users to take greater control in line with the NHS' 10 Year Health Plan.
Ongoing improvements to features, functionality and user experience is evolving the App into a go-to health companion. Providing easy access to health records and information alongside timely reminders and results; streamlined journeys and intelligent navigation for unplanned care through AI triage; and the ability to access hospital quality care at home.
Following the completion of a competitive procurement process and due governance, IBM has been formally appointed as a strategic delivery partner as we continue to develop secure, reliable and user-centred pathways and services at scale.
Additional information:
NHS App Delivery Partner Call Off Contract - Mixed Investment
| Supplier | Identifier | Award Value | Cross-References |
|---|---|---|---|
| IBM UNITED KINGDOM LIMITED | 00741598 | £160,100,000 | - |
Government spending data: This supplier has received £3,551,223,776 in 12,626 payments (over £25k) from Home Office, Department for Work and Pensions, Department for Transport, Scottish Government, NHSBSA and 42 more public bodies (2010-08-02 to 2026-07-29). View full payment history →