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Voice Platform — West Lancashire Borough Council | UKGovscan

ENDEDProcurement notice · West Lancashire Borough CouncilRef ocds-b5fd17-03180b87-2abb-48f1-8ef0-7f03003de145

Voice Platform

Save Track Track buyer

Published

8 Mar 2021

Awarded

8 Mar 2021

Started

1 Apr 2021

Ended

31 Mar 2024

Total Awarded

£71,574

Contract Term

3 years

1 Apr 2021 – 31 Mar 2024

Supplier

3CLogic. inc

Procurement

Other -

Source

Contracts Finder

View original notice

Description

The contract relates to the Voice Platform for the Customer Contact Centre that provides a primary point of contact for customers of WLBC. The voice platform is a telephony solution and is an integral part of the Council's Customer Relation Management (CRM) solution.

Buyer

Organisation: West Lancashire Borough Council
Buyer ID: GB-CFS-164654
Local Authority Code: E07000127
Address: 52 Derby Street, Ormskirk, L39 2FF, United Kingdom
Website: http://www.westlancs.gov.uk/

Supplier

Supplier	Identifier	Award Value	Cross-References
3CLogic. inc	-	£71,574	-

Key Dates

Published: 8 March 2021
Tender Open: -
Tender Deadline: 5 March 2021
Award Date: 8 March 2021
Contract Start: 1 April 2021
Contract End: 31 March 2024

Procurement Details

Method: –
Method Details: Other -
Main category: Goods
Category: –
Delivery location: North West
Buyer Reference: WLANCS001-DN531289-48832921
CPV Codes: 32552310 – Digital telephone exchanges

Tender Documents

Awarded contract notice on Contracts Finder → — Award notice

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