Unified Housing, Asset & Works Management ICT System (Re-tender)

North Tyneside Council are currently reviewing our Housing Management, Asset Management, and Works Management services. This review also covers our requirements relating to the management of an internal stores solution. Works Management The solution should allow the business to undertake all activity and workflows relating to its repairs and maintenance and construction services. Where possible it should be possible to make relevant functionality available to customers through a customer portal. These include: • Recording faults and incidents • Resource Management • Task completion and Cost Collection • Planned works • Subcontractors • Purchasing Housing Management The solution should allow the business to undertake all activity and workflows relating to its housing services. Where possible it should be possible to make relevant functionality available to customers through a customer portal. These include: • Housing Options (Allocation) • Tenancy Management • Income Management • Estate Management • Homelessness • Empty Homes • Leasehold and Right To Buy • Anti-Social Behaviour Management Asset Management The solution should allow the business to undertake all activity and workflows relating to its asset management services. Where possible it should be possible to make relevant functionality available to customers through a customer portal. These include: • Asset Information • Asset Reporting • Asbestos Management • Compliance • Stock Condition • Future Works • Schools estate Stock and Plant Management

Tender Documents

• Opportunity notice on Contracts Finder → — Tender notice