Loading contract…
BETAThis is a new independent transparency project, not an official government website. The data is sourced from public registers and may contain errors, so always verify against the official source. If you find a problem, please report it here.
Working in partnership with Accent and its other agencies to enable delivery of its corporate strategy in an efficient manner, Accent are looking for a single Contractor to deliver high quality comprehensive Out of Hours Contact Center Services. Including but not limited to:
Out of Hours Contact Center Call Handling,
Planned / Scheduled call handling
Overflow Call Handling
The successful Contractor will have an experienced skill set and a proven track record of providing a similar out of hours contact center provision.
A combination of key proposals for service delivery, strong quality offerings, and contract management alongside keen commercial pricing are fundamental parts of this contract, with high expectations of the appointed Contractor's abilities to support and add value to Accent in a tangible and meaningful manner.
Initial contract term is 36 months (3 Years) with the option to extend by 2 x 12 months - at
Accent's discretion.
| Supplier | Identifier | Award Value | Cross-References |
|---|---|---|---|
| SPS Doorguard Limited | SC113186 | £149,700 | - |
Government spending data: This supplier has received £329,790 in 18 payments (over £25k) from Police Scotland, Ministry of Defence, Northamptonshire Police, Essex Police (2021-11-15 to 2025-12-01). View full payment history →