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Provision of the Genesys Cloud Contact Centre to support the newly created Fair Work Agency. This contract was procured through RM6116. The committed first year spend is £133,386.67 (ex VAT). The first year of the contract formally begins once the system is live. The contract value is set to cover any additional spend that may be required through the service in the first year, as well as the potential spend for the second optional year of the contract.
| Supplier | Identifier | Award Value | Cross-References |
|---|---|---|---|
| British Telecommunications PLC | 04190816 | £322,687 | LOBBYIST Arden Strategies Limited (1 quarter) FTI Consulting LLP (1 quarter) Grayling Communications Limited (1 quarter) MP LINK |
Taken from this notice, not from Companies House. Check the original notice — details change and are not updated here.
Government spending data: This supplier has received £2,246,293,749 in 5,042 payments (over £25k) from Department of Health and Social Care, Department for Education, HMRC, Police Scotland, London Ambulance Service NHS Trust and 25 more public bodies (2010-06-09 to 2026-04-13). View full payment history →