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One or more suppliers on this contract have also made political donations. See supplier details below.
Tackling fraud and error and dealing with consequential debt remains a key priority for the
Department and a major area of focus for Government and the National Audit Office. Within
Universal Credit (UC), the rate of fraud and error overpayments has risen significantly due to several factors. Targeted Case Review (TCR) was introduced as an initiative to detect incorrectness, put it right and continue to learn to help prevent further overpayments.
DWP require a team to continue iterating the end-to-end Digital service to help deliver the outcomes for TCR. This is currently a live digital service being used across both internal and
Teleperformance agents. This service has been iterated to carry out full reviews of each element but has not been fully rolled out across all sites. This contract intends to enhance this service with further iterations to the end-to-end digital solution.
| Supplier | Identifier | Award Value | Cross-References |
|---|---|---|---|
| Deloitte LLP | OC303675 | £8,200,000 | DONOR£617K across 13 donations To: Labour Party, Conservative and Unionist Party, Liberal Democrats MP LINK |
Government spending data: This supplier has received £2,101,393,223 in 9,867 payments (over £25k) from Home Office, Department of Health and Social Care, Department for Transport, Ministry of Defence, HMRC and 61 more public bodies (2010-04-09 to 2026-08-21). View full payment history →