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Unified Comms and Contact Centre - Telephony — whg | UKGovscan

IN DELIVERYProcurement notice · whgRef ocds-b5fd17-d655a23b-414e-4951-9b1b-9ca8f14cd7c0

Unified Comms and Contact Centre - Telephony

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Published

10 Jan 2024

Awarded

5 Dec 2023

In delivery

now

Expires

11 Dec 2026

Total Awarded

£357,882

Contract Term

3 years

12 Dec 2023 – 11 Dec 2026

Supplier

Social Telecoms CIC

Company 07954912

Procurement

Other -

Source

Contracts Finder

View original notice

Description

This is an awarded opportunity.

Unified Comms and Contact Centre - Telephony.

An integrated scalable solution that replaces the existing customer contact channels provided by the on-premises contact centre, back-office telephony solution along with a disparate portfolio of tools for managing other channels such as social media, text messages and emails.

Buyer

Organisation: whg
Buyer ID: GB-CFS-59199
Local Authority Code: –
Address: 100 Hatherton Street, Walsall, WS1 1AB, United Kingdom
Website: http://www.whg.uk.com

Supplier

Supplier	Identifier	Award Value	Cross-References
Social Telecoms CIC	07954912	£357,882	-

Key Dates

Published: 10 January 2024
Tender Open: -
Tender Deadline: 5 December 2023
Award Date: 5 December 2023
Contract Start: 12 December 2023
Contract End: 11 December 2026

Procurement Details

Method: –
Method Details: Other -
Main category: Goods
Category: –
Delivery location: England
Buyer Reference: WALLSLIVE-DN706356-43499208
CPV Codes: 48000000 – Software package and information systems

Tender Documents

Awarded contract notice on Contracts Finder → — Award notice

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