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⢠To provide a portal for customers to log and track repairs.
⢠To replace the existing Salix built chatbot/repairs portal.
To award the contract to Hallnet Limited
Only one bidder provided a response to the RFQ out of 5, because of this extensive product testing has been carried out post-RFQ and all key stakeholders are comfortable that the product is fit-for-purpose.
| Supplier | Identifier | Award Value | Cross-References |
|---|---|---|---|
| Hallnet Ltd | 03592955 | £78,618 | - |