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The Delivery Authority requires a Digital Services Engineering Partner (DSEP) to deliver integrated IT service management and engineering services over a five-year period.
The provider will deliver core ITIL-aligned management capabilities, a business-hours service desk and on-site support (including Palace and QEII locations), limited out-of-hours incident triage, a core engineering team supported by scalable specialist resource, ServiceNow development, and project delivery on a time and materials basis, with scope to refine and expand requirements through ongoing market engagement.
Preliminary market engagement notice (UK2). The buyer wants to talk to suppliers before designing the procurement. Taking part is how to shape it.
Bids are submitted through the buyer’s own portal, not on this site. Read the full notice on Find a Tender before relying on any date here.
No supplier information available.
This procurement was divided into 1 lots, each awarded separately.
| Lot | Value | Status |
|---|---|---|
| Lot 1 Apr 2027 – Apr 2032 | - | planning |