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The Client was seeking to appoint a single Principal Contractor to deliver the full scope of Service Level Agreements (SLAs) outlined in the specification, which includes:
a. Statutory compliance maintenance and Planned Preventative Maintenance (PPM) across in-scope mechanical, electrical and specialist systems (see Detailed Technical Specification for SLA Provision and other appendices).
b. Reactive maintenance in line with the response model in Response Times.
c. Technical support and management of specialist subcontractors engaged under this Contract.
d. 24/7 operations support for emergencies.
e. While elements of the service may be subcontracted, the Contractor will remain the sole point of contact for the Client and will retain full responsibility for the coordination, management, and successful delivery of all aspects of the contract.
The Contractor must:
a. Ensure and provide proofs that all employees and subcontractors meet and maintain the required standards of competence, compliance, and performance.
b. Maintain clear and consistent communication with the Client, regardless of subcontractor involvement.
c. Be accountable for all service outcomes, including timeliness, quality, and statutory compliance.
d. Provide a unified reporting structure and escalation process for all services delivered under the contract.
e. This approach is intended to ensure streamlined communication, efficient contract management, and clear accountability throughout the duration of the agreement.
| Supplier | Identifier | Award Value | Lots Won | Cross-References |
|---|---|---|---|---|
| LORNE STEWART PLC | 01348218 | £16,500,000 | 1 lot Lot LOT-0000 | - |
Taken from this notice, not from Companies House. Check the original notice — details change and are not updated here.
This procurement was divided into 1 lots, each awarded separately. 6 bids were received in total.
| Lot | Value | Bids Received | Awarded To | Status |
|---|---|---|---|---|
| Lot 0 Apr 2026 – Apr 2031 | £16,500,000 | 6 | pending |
Notices published under the Procurement Act 2023 name every bidder, including unsuccessful ones.
| Bidder | Bid on | Outcome |
|---|---|---|
| LORNE STEWART PLC | Lot 0 | Won |
| BAM FM LIMITED | Lot 0 | Unsuccessful |
| LANCER SCOTT FACILITIES MANAGEMENT LIMITED | Lot 0 | Unsuccessful |
| SHIELD MECHANICAL ELECTRICAL & FACILITIES SERVICES LTD | Lot 0 | Unsuccessful |
| WEMCO LIMITED | Lot 0 | Unsuccessful |
| WHITEHEAD BUILDING SERVICES LIMITED | Lot 0 | Unsuccessful |
Weightings from the notice.
Government spending data: This supplier has received £3,116,029 in 44 payments (over £25k) from South Central Ambulance Service NHS Foundation Trust, Dyfed-Powys Police (2016-05-01 to 2025-09-18). View full payment history →
Changes the buyer published to this notice after it first appeared.
Contract value has been amended due to an identified error. Original value = 1,650,000
Amended value = 16,500,000