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The London Borough of Havering has undertaken a procurement for the Statutory Healthwatch Service. The Health and Social Care Act 2012 requires local authorities with adult care responsibilities to commission a local Healthwatch service to play a vital role in championing the voices of local people in health and social care. It promotes and supports public involvement in the commissioning, provision, and scrutiny of services, while enabling residents to monitor service standards and suggest improvements.
The awarded Contract shall commence on the 1st April 2026 and, subject to satisfactory performance, shall continue until 31st March 2031 ("the contract period").
| Supplier | Identifier | Award Value | Lots Won | Cross-References |
|---|---|---|---|---|
| HAVERING MIND | Charity Commission: 1108470 Companies House: 04184862 | £650,884 | 1 lot Lot 1 | - |
Taken from this notice, not from Companies House. Check the original notice — details change and are not updated here.
This procurement was divided into 1 lots, each awarded separately. 3 bids were received in total.
| Lot | Value | Bids Received | Awarded To | Status |
|---|---|---|---|---|
| Lot 1 Apr 2026 – Mar 2027 | - | 3 | active |
Weightings from the notice.
Changes the buyer published to this notice after it first appeared.
We are pleased to announce our intention to develop a Statutory Healthwatch Service aimed at providing comprehensive support to individuals requiring assistance with healthcare-related issues. These services will cater to those who seek personalized guidance, advocacy, and practical advice to navigate the healthcare system effectively. The objective is to empower individuals with the resources and knowledge necessary to access quality healthcare, improve their overall health, and enhance their quality of life. We are considering various service models that demonstrate the capability to deliver high-quality, evidence-based Healthwatch solutions. This initiative aims to foster healthier communities through tailored programs that support individuals in their healthcare journey.
Suitability for SME's and VCSE's has been confirmed.