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Home-Start Deeside, Alford and Strathdon family visiting volunteers will visit a family in their own home usually once a week for a few hours to offer support. Our volunteers help parents going through difficult times including: Friendly support through difficult times for as long as it is needed. Understanding that when bringing up children, problems are not unusual. Reassurance – all parents can sometimes feel overwhelmed. You are not alone! A listening ear and a shoulder to cry on. An extra pair of hands – volunteers are not baby-sitters or home-helps, but can offer you practical help with the children and daily routines. Reducing isolation access to groups in the community. Emphasising the positive aspects of family life.