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We provide a holistic, generalist advice service we provide advice and assistance on welfare benefits, debt, housing, employment, consumer, family, travel, neighbour issues, etc. The CAB service is open to the whole community. In the year 2024-2025, West Dunbartonshire Citizens Advice Bureau advised and assisted 4,559 clients and dealt with 33,486 issues. This work generated just under £1.6 million in client financial gains (including debt write-offs). We continue to adopt a multi-channel approach with our face-to-face advice service being supplemented by digital and telephone advice and assistance (Freephone, Livechat, Email, Web enquiries). To ensure we are as accessible as possible we have been successfully operating outreach projects which will enable us to deliver advice services in the communities we serve,