Public buyer
Parliamentary and Health Service Ombudsman Focus this account Pro
Recalculate this buyer profile for the specialist market you sell into.
See Pro Directly awarded
£20.4m
183 contracts
Median contract
£39k
typical award size
Active now
34
£8.8m direct value
Suppliers used
141
distinct suppliers
Expiring ≤ 9 months
13
£5.1m up for recompete
Biggest direct award
£4.5m
2 notices name multiple suppliers, with a combined published ceiling of £7.8m . 1 explicitly mention a framework.
Awarded value by year — direct awards
▼ £2.3m awarded in the last 12 months, vs an average of £3.8m /year over the prior three.
Top suppliers By value By volume
REPLY LIMITED 1× £4,500,000 PHOENIX SOFTWARE LIMITED 3× £1,625,349.90 INSIGHT DIRECT (UK) LTD 3× £1,386,758.12 GATENBYSANDERSON LIMITED 7× £455,939.89 Corporate Travel Management Ltd 2× £440,000 Churchill Group 1× £416,281.26 MICHAEL PAGE PLC 2× £360,800 PURE DATA SOLUTIONS LIMITED 1× £325,500 OPINION RESEARCH SERVICES LIMITED 1× £295,050 REED RECRUITMENT LIMITED 1× £290,000
Route to market
Open competition 33% £10.6m Restricted or negotiated 2% £1.6m Bought through a framework 14% £2.3m Percentages are of notices, not value. 50 notices did not state a route.
Recompete pipeline — their active contracts approaching end date 6 mo · 8 12 mo · 15 24 mo · 23
PR2340 - Recruitment services for Head of Strategic Comms and Campaigns Incumbent: Michael Page lnternational Recruitment Limited £17,820 30 Sept 2026this month PR2338 - Recruitment Service for Head of Commercial Incumbent: MICHAEL PAGE INTERNATIONAL RECRUITMENT LIMITED £17,827.20 30 Sept 2026this month PR2265 Microsoft Unified Support 2025/26 Incumbent: MICROSOFT LIMITED £79,848.69 17 Nov 2026in ~2 mo PR2228 - Provision of Nitro Pro PDF Licences Incumbent: XMA LIMITED £90,000 27 Dec 2026in ~3 mo PR2305 - Research for Understanding of Increased Demand for PHSO Service Incumbent: The Institute for Fiscal Studies (IFS) £65,320 31 Dec 2026in ~3 mo PR2341- Recruitment of Interim AD of Finance and Commercial Incumbent: GatenbySanderson £147,880 31 Dec 2026in ~3 mo PR2343 - Recruitment of Temporary TA Advisor Incumbent: Hays Specialist Recruitment Limited £26,708 31 Jan 2027in ~4 mo PR2297- Brand Rename Implementation Incumbent: UNDIVIDED LTD £72,000 28 Feb 2027in ~5 mo PR2328 - Print and Digital Communications Incumbent: H H ASSOCIATES LIMITED £10,000 16 Apr 2027in ~7 mo PR2254 - Display Screen Equipment e-learning and assessment Incumbent: IDEAGEN TECHNOLOGY LIMITED £29,038.63 17 Apr 2027in ~7 mo PR2337- Microsoft Teams Telephony Services (DraaS) Incumbent: Charterhouse Voice & Data Limited £41,391.20 22 May 2027in ~8 mo PR2313 - HR Advisory Service Incumbent: Brightmine £9,000 06 Jun 2027in ~8 mo PR2253 - Digital Ombudsman Incumbent: REPLY LIMITED £4,500,000 08 Jun 2027in ~8 mo PR2344- Turbo360 License Incumbent: Insight Direct (UK) Ltd £38,599.04 13 Jul 2027in ~9 mo PR2333- Staff Survey Incumbent: BMG Research Ltd £27,547.50 31 Aug 2027in ~11 mo PR2259A - Provision of Facilities Maintenance Services Incumbent: EQUANS E&S SOLUTIONS LIMITED £92,369.38 30 Sept 2027in ~12 mo
Their contracts — search & filter every notice
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Notice↓ Status Contract Supplier Value Ends
Built from published procurement notices (Contracts Finder, Find a Tender, Public Contracts Scotland, Sell2Wales), matched by buyer name. Values are award values as published, not payments.